Terms of service

These terms apply to contracts between Margaret Birungi (trading as Nurture & Nest), Querallee 13, 34119 Kassel, Germany (“we”) and consumers using nurtureandnest.com for the video course, membership, community and 1:1 consultations.

• Free preview: Module 0 and the first lesson of Module 1.
• Membership: access to the full course library and downloads for the chosen term (monthly, 3 months, or lifetime).
• Community: available to registered users under the community rules below.
• 1:1 consultations: video appointments of 30 or 60 minutes booked via Cal.com.

Course content is educational. It does not replace examination, diagnosis or treatment by your own midwife or doctor, and consultations are not emergency care. In an emergency contact local emergency services.

The presentation of services is not a binding offer. You make an offer by completing checkout or booking; we accept by confirming payment or the booking by e-mail.

Prices are shown in euros including statutory VAT where applicable: monthly €15, 3-month bundle €40, lifetime €249, consultations €120 per hour (€60 for 30 minutes). [Confirm VAT treatment.] Payment is by card via Stripe or via Paystack, due at purchase.

The monthly membership renews every month until you cancel; you can cancel at any time with effect from the end of the current paid month. The 3-month bundle and lifetime access are one-time purchases and do not renew. “Lifetime” means for as long as we operate the course platform; if we discontinue it we will give at least 3 months’ notice.

The right to terminate for good cause is unaffected.

You have the right to withdraw from a distance contract within 14 days without giving a reason. The withdrawal period is 14 days from the day the contract is concluded. To exercise it, tell us clearly (for example by e-mail to info@nurtureandnest.com) that you withdraw. You may use the model withdrawal form, but you do not have to.

Digital content (course access): the right of withdrawal expires when we have started providing the digital content after you expressly agreed to this and confirmed that you lose your right of withdrawal as soon as we begin (the checkbox shown at checkout).

Consultations: if you want the appointment to take place before the withdrawal period ends, you must expressly request this; if you then withdraw you owe a proportionate amount for what was already provided. The right of withdrawal expires when the service has been fully performed and you had agreed to start and acknowledged this loss of right.

You can move or cancel a booked appointment free of charge up to [24] hours before it starts via the link in your confirmation e-mail. For later cancellations and no-shows we charge a cancellation fee of €40 (never more than the booked price). You may show that no loss, or a lower loss, occurred. If we have to cancel we will offer a new date or refund what you paid.

Keep your login details secret and provide correct information. You are responsible for activity under your account.

Be respectful. No harassment, discrimination, advertising, illegal content or content that infringes others’ rights. Do not share other people’s personal data. We may remove posts and block accounts that break these rules.

Content shared in the community is user opinion and not medical advice from us.

All course videos, scripts, workbooks and other materials are protected by copyright. We grant you a personal, non-transferable right to use them for your own non-commercial purposes. Copying, sharing login details, recording or redistributing content is not allowed.

We aim for high availability but cannot guarantee uninterrupted access. We may improve, reorganise or add content. Changes that materially reduce the paid scope will be announced in advance.

We are fully liable for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and where we have given a guarantee.

For slight negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment makes proper performance possible and on which you can regularly rely), limited to the foreseeable damage typical for this type of contract. Otherwise liability is excluded. Statutory warranty rights for digital products (§§ 327ff. BGB) remain unaffected.

How we handle personal data is described in our privacy policy.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer protection provisions of the country where you habitually reside remain unaffected.

If a provision is invalid, the remaining provisions stay in force.

Consumer dispute resolution: see the imprint.